Lori M Wwj
map-marker Burleson, Texas

Shoddy craftsmanship

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Liz Claiborne - Shoddy craftsmanship
Liz Claiborne - Shoddy craftsmanship - Image 2
Liz Claiborne - Shoddy craftsmanship - Image 3

Wow. Let me begin by saying all I asked my husband to purchase for me at Christmas was a small clutch in which to carry my credit cards and phone.

I did not expect, nor want a designer label but that's what he bought.

The two-sided bag was secured by zippers running along the sides and top of the purse and it also included a battery pack for my phone.

Not intending to hurt his feelings, I kept my husband's gift despite the fact I surmised it probably cost considerably more than a generic clutch.

This designer clutch included the credit card sleeves I required, room for my phone and the battery pack was a nice extra.

HOWEVER....last month (Sept.) the zipper around the credit card area began to fail miserably. The stitching came out -- making it utterly useless to me.

I would have expected an expectional level of quality from those products which society considers superior to other brands that don't con designer names such as Gucci, Lauren, Kors, and of course Clairborne.

How sad that a Walmart brand of purse would more-than-likely far surpassed this pitiful example of quality that the LIz Claiborne brand purports to possess.

Once again, I will INSIST that NO OTHER PRODUCT produced by your company darken my consumer door again -- as a well meaning gift or otherwise.

I would wager to guess that your merchandise is manufactured in a third-world country where the wages are reprehensible and the "employees" have more pressing problems on their minds -- like survival -- than producing exceptional service and craftsmanship.

Color me disgusted.

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Cons:
  • Quality was poor
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Chris D Yht

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Verified Reviewer
| map-marker Milwaukee, Wisconsin

Upset

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I purchased a Liz Claiborne bath mat in dark gray. After washing it I had to spend a considerable amount of time picking off all the pilling by hand because it was the only way to remove it, a lint roller did not work. I do not think this should have happened. This product is defective!
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Laya m
map-marker Wilmington, Delaware

Liz Claiborne boots

I bought a pair of Liz Claiborne winter boots in December, its now March and the heel is already coming off of one and the inside sole is coming up in both. They just weren't worth the money.
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Anonymous
map-marker Port Huron, Michigan

Terrible quality purse

I bought a purse and had it for 4 months. The handle broke I took it back to jcpenney. They basically told me since I had it for that many money they would give me a $15 credit towards another purse. I left. My daughter in law bought me the same purse for Christmas and today 3 months later the handle broke. What kind of quality is this?
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Reason of review:
Bad quality
Ronda L Xic
map-marker Little Rock, Arkansas

Purse descendagraded

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Liz Claiborne - Purse descendagraded
The purse is just peeling about its crazy ive never seen a purse do that before how do i get to use a warranty on it like they
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Donna H Tzg
map-marker Fort Worth, Texas

Eau De toilette Liz Claiborne perfume

I purchased a bottle of the Liz Claiborne perfume from Walmart for $19.97 after a couple of tries with the lid; it tends to stick. The lid had a gooey stuff which is sticky; so I left the lid off. Walmart suggested I email you since this has been a problem in the past. I tried to rub alcohol on the outside of the top thinking this would help to no avail. I was wondering since this bottle seems defective if you could replace it.
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Loss:
$20
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Margaret A Zld
map-marker Myrtle Beach, South Carolina

Handbag

Purchased handbag late December at JC Penney. The seams and inner lining has ripped. Loved the bag but will never purchase the brand again. Very poor quality
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Kerri Irw

My purse broke...

The handle of my purse broke at the attachment site. It appears to be held together by a very small screw. Been all around town and no one has one this small. Do you have them available as a replacement part PLEASE. My contact info is savememoneykjk@***.com or 303-725-****
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Reason of review:
My relatively new purse's handle broke!

Preferred solution: provide me with a replacement screw or another exact one (if still available) or a refund

german e
map-marker Doral, Florida

Support

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Liz Claiborne - Support
Liz Claiborne - Support - Image 2

I have been using this brand for years. The first time the handlers of a carry 0n brakes. The plastic part where you gram the carry one when pulling it. There are 2 screws that hold that part to the poles. That is the one broken.

The handlers is what is needed, so help me out to find a new one.

Where can I find the handlers

GERMAN ESPITIA

1 30* 490 ****

EMAIL. espitiagerman@***.com

GERMAN ESPITIA

1 30* 490 ****

EMAIL. espitiagerman@***.com

I have been using this brand for years. The first time the handlers of a carry 0n brakes. The plastic part where you gram the carry one when pulling it. There are 2 screws that hold that part to the poles. That is the one broken.

The handlers is what is needed, so help me out to find a new one.

Where can I find the handlers

GERMAN ESPITIA

1 30* 490 ****

EMAIL. espitiagerman@***.com

GERMAN ESPITIA

1 30* 490 ****

EMAIL. espitiagerman@***.com

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Loss:
$120
Pros:
  • Designes
Cons:
  • Direct customer support phone number
Reason of review:
Damaged or defective
MELISSA R Ezv
map-marker Akron, Ohio

Changed the scent of Curve Chill

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I think about 4 months ago was when I couldn't find my usual scent of Curve Chill. They've changed the formula and it stinks now!! I want the old scent back!!
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Reason of review:
Bad quality
Joyce C Gbg
map-marker Lexington, Kentucky

Liz Claiborne towels sold at J C Penney

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You have ruined your name with the partnership with JC Penney with towels! They did away with their royal velvet brand and now the look is the same and the they are sticking a liz claiborne tag on them and the real liz claiborne towels that were in the penneys store have been discontinued, i bought those towels in the sky blue (the new sky blue is like a blue green, not the same color at all) and pink and made hooded baby towels with monogrammed names and designs on the, perfect colors for babies! They were nice towels, now all they have is *** cheap looking and feeling! BAD MOVE LIZ CLAIBORNE! NOT A HAPPY CUSTOMER IN KENTUCKY
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Reason of review:
Bad quality
phil o Vkm
map-marker Nacogdoches, Texas

Question

how do you contact them - i.e an email address for customer service
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Reason of review:
information

Preferred solution: information

Abbe S Hrr

Bad Belt

Liz Claiborne - Bad Belt
Liz Claiborne - Bad Belt - Image 2
Liz Claiborne - Bad Belt - Image 3

I received a belt as a gift, and shortly after I used it, I noticed it started cracking, especially when I tried to slide it into it's loop holder. Now the outer layer is cracking and peeling.

Needless to say, it's unwearable. Whenever I put it on, it cracks and peels more and more. I loved the color (teal) and would like another belt, but one that would hold up better. I tried not putting it through the loop, but then it didn't lay right.

I've had other belts, and this never happened before. I hope the company can either replace the belt or give me a refund or a credit towards something else.

I don't know what else to say about the belt, it just didn't meet my expectations to say the least. Please help make it right!!!

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Loss:
$25
Reason of review:
Damaged or defective

Preferred solution: Full refund

Bonnie L Bup

Product quality

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Liz Claiborne - Product quality
Liz Claiborne - Product quality - Image 2
I purchased a pair of Liz &Co flats. And the outer layer is completely coming off after just a couple of times wearing them how sad and frustrating as I did not keep my receipt never thinking this would happen. Will definitely reconsider purchasing Liz in the future.
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Reason of review:
Bad quality
Kathy E Rlq
map-marker Elizabethtown, Kentucky

Liz Claiborne jean Hepburn and jacket double breasted 52002

Please bring back Liz Claiborne jean Hepburn and jacket double breasted 52002 JCPenney Elizabethtown Kentucky 42701 Clarence Cecil O’Neal II 219 Darrell Drive Elizabethtown Kentucky 42701
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